Charity Gift Donations - Give Gifts That Can Make a Real Difference - Gifted - The Joy of Giving

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FAQ


We know you may have questions about this new style of giving and the ordering process. If you can’t find the answers you need from the list below, please give our office a call on 0800 74 73 72 or 03 366 9274 Monday to Friday 9 am to 5pm and we'll be happy to help.


About Gifted

What is Gifted?
How does it work?

Ordering

How can I order?
How long will my order take?
Will I get a receipt?
What do I receive?
What if I make a mistake when ordering?
What if I get an error message?
What gifts are best?
What if a gift is oversubscribed?
What is the final date for Christmas orders?
Can you send my gift directly to the recipient?

About the Gifts
Where does the money go?
How can I be sure the money gets there?

How can I learn more about what the gifts achieve?
Can I get a photo or report about my gift?
How do you select the gifts?
How do you work out the value of a gift?
Why do the price of goats and cows differ between agencies?
What about the animals?

About CWS
Who is CWS?
Is CWS a recognised charity in New Zealand?
How can I contact you?

 

About Gifted

What is Gifted?
Gifted is the alternative gift programme of Christian World Service (CWS). It has a gift for every occasion – all gifts help people overcome poverty and injustice in their local communities.  So your gift gives twice - once for Christmas, birthdays, Mother’s Day, to say thanks or just because  AND once to people in need around the world.

All gifts directly support current CWS community development programmes. Donations to CWS’s work are made on behalf of your gift recipient.

The Gifted programme provides fun and meaningful gifts. Donors and gift recipients get a strong sense of what their donations help achieve.

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How does it work
Select your Gift from the options—pick the country, gift, outcome or value that suits you best. CWS will send you a card with the details. You send the card to your recipient who gets the gift. Or make it easy - choose the e-gift option and send it immediately - no paper, no stamp, no hassle.  Your purchase becomes a donation, helping people in a developing country build better lives.
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Ordering

How can I order?
You can order online using your credit card through PayPal or by making a deposit into the Gifted Bank Account. Please make sure you quote your order number when making your deposit. Just select the gifts (and quantity) you want and follow the easy online instructions.
OR you can phone 0800 74 73 72 during office hours (Monday – Friday, 9am – 5pm) and order over the phone using a credit card.
OR  send your order along with your address and a cheque or credit card details to PO Box 22652, Christchurch 8140. Please make your cheque out to Christian World Service. Don’t send cash.
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How long will my order take?
Please allow 7 working days from date order received. Gifts cannot be sent until payment has been received. If you have an urgent order please phone us on 0800 74 73 72 or email cws@cws.org.nz and we will try to help.
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Will I get a receipt?
Yes, you will be sent a receipt for tax purposes. Donations of $5 and over are eligible for a tax credit (formerly rebate) in New Zealand. CWS is a registered charitable entity and an approved recipient for payroll giving and tax credits.
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What will I receive?
If you ordered an e-gift, the recipient will be sent the card with your message.  If you ordered a gift, we will send you a gift card to send to the recipient. The card features a description of the gift you have selected and an explanation of the difference it makes to poor communities. The value is not shown on the card. You will also be sent a tax-deductible receipt.
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What if I make a mistake when ordering?
If you select the wrong gift or quantity during the ordering process, you will be able to change the quantity in your shopping cart. Make sure you click on the ‘update shopping cart’ button. If your order has already gone through, please contact CWS by phone on 0800 74 73 72 or email as soon as possible, quoting your order number and the error.  We can also resend an e-gift if you make a mistake with the email address.
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What if I get an error message?
If you have any difficulties completing your order online, please phone CWS on 0800 74 73 72 during office hours (Monday – Friday 9am-5pm) and we will offer assistance.
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What gifts are best?
All gifts make real changes for people who need a hand up out of poverty. They are directly linked to the work CWS funds to; improve access to food and water, health care, education, and human rights as well as providing new income opportunities, environmental protection, and emergency relief. They all contribute to building self-reliance so families and whole communities can look after themselves.
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What if a gift is oversubscribed?
Occasionally some gifts may be oversubscribed. CWS will redirect your donation to an equally effective programme. You will still receive the card or e-card for the gift you ordered.
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What is the final date for Christmas orders?
Christmas is the busiest time for Gifted orders. To ensure you receive yours in plenty of time, especially if you need to post the gift on, please order early. Orders that arrive by 18 December will be processed and mailed on that day. Depending on NZ Post you should get it before Christmas but may not have time to mail it on.  You can organise an e-gift at any time and it will be sent on completion of the order.
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Can you send my gift directly to the recipient?

No. We send the card directly to you so that you can personalise the card with your message.  Also, as we get many multiple orders, it would add considerable costs to send out all the orders. The cheapest option is to choose an e-gift.  That means more money for the people who need a hand.
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About the Gifts

Where does the money go?
All gifts are linked to current programmes funded by CWS and your donation will be used to support the work of your choice via your gift selection. When you buy a gift, like a pig, you get more than just the pig! You’re helping the livestock programme by providing vaccinations and training for families in caring for their pig.
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How can I be sure the money gets there?
CWS has70 years of proven achievement and expertise working with overseas partners who are members of their communities. When disaster strikeswhere we have no local partners, the money goes through the ACT Alliance (Action by Churches Together), of which CWS is a member.  Our partners provide regular reports and detailed budgets. They are regularly monitored by CWS staff, the International Programmes Working Group and independent consultants.
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How can I learn more about what the gifts achieve?
For more information on the programmes supported by Gifted, please contact CWS on 0800 74 73 72 or email cws@cws.org.nz
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Can I get a photo or report about my gift?
It is not possible to provide individual feedback on each gift. The gifts are donations to a particular part of the programme’s work to improve food, income, services, health, human rights, environmental care, and many other things to give people better lives. You can learn more about CWS’s work by visiting www.cws.org.nz. Our seasonal letters  and CWS Update feature many of the partners. Contact cws@cws.org.nz for a free copy. Past issues can be downloaded the CWS website
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How do you select the gifts?
We have selected a variety of fun and interesting gifts that represent the range of work CWS funds. All gifts are from existing programmes so are included in partner proposals, budgets and evaluation reports.
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How do you work out the value of a gift?
All our gifts are based on programme proposals submitted by our partners in developing countries. We calculate the costs from their budgets. or the gift is a contribution to the more expensive wider programme that is delivering the stated outcomes.
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Why do the price of goats and cows differ between agencies?

There are many variables including the local market and the type of programme. When you select an animal you are not simply purchasing the livestock. The programme will include training, veterinary check-ups, etc. It may use volunteer or paid labour. The animals may be purchased, donated or bred for the programme. All CWS prices are based on the budgets prepared by our partner organisations in country.
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What about the animals?
A lot of the gifts include farm animals. This is because of their importance to family food, income, health and wellbeing in poorer countries. Over 1 billion poor people rely on livestock for their livelihoods. The animals also provide fuel, pulling power for agriculture and transport and fertilizer for home gardens. All the livestock programmes supported by CWS provide training in animal care and welfare. Most of the recipients are women, who become very proud of their animals and the responsibility they have been given to care for them.
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About CWS

Who is CWS?
CWS is the international aid and development agency of Protestant Churches of New Zealand. Established to help in war-torn Europe, CWS has been doing a world of good ever since. We help communities survive disaster and overcome poverty.
CWS provides help where it is needed – regardless of race or religion by
•    Funding groups tackling poverty and helping people build decent livelihoods in their own communities
•    Responding to humanitarian emergencies
•    Raising awareness of development issues within Aotearoa New Zealand
•    Campaigning against the causes of global poverty and injustice.
Visit our main website for a list of our funders, supporting churches and partners as well as our values, history, annual report and personnel.
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Is CWS a recognised charity in New Zealand?
Yes, CWS is a registered charitable entity under the Charities Act 2005. Our registration number is #CC22288. View our details on the Charities Commission website
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How can I contact you?
CWS national office is based in Christchurch at 7 Halkett Street. Email us at cws@cws.org.nz or phone 0800 74 73 72/ 03 366 9274 during office hours (9-5, Monday to Friday). Check out our main website www.cws.org.nz for more information and updates of our work.
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